A1. Yes, short-term rental contracts are available. However, the options are quite limited, so we will discuss the possibilities case by case.

A2. Ideally, property viewings should be scheduled this month for move-in next month.

If the viewing date and the move-in date are too far apart, the property owner may not be happy.

Therefore, it’s best to set the viewing date with the intended move-in date in mind.

A3. In most cases, tenants arrange Internet service themselves. Very rarely, some Airbnb-type properties may already have it, but this is uncommon.

If you choose a property through us, we provide a free service to assist with the initial Internet registration, saving you the trouble of visiting the provider’s store in person.

We cannot be present on the installation day, but we will communicate via messages. If you specify your desired provider and plan (details provided separately), we will register with the Internet company on your behalf. Then, following the Internet company’s instructions, the tenant (you) will make the payment online, Select the installation date, and Wait for the technician to arrive and install.

Note: Online payment to the Internet company requires a credit card or similar method.

A4. Rental properties in Malaysia do not come with water purifiers.

Very rarely, a property may have one installed, but this is considered a rare exception.

A5. The rent payment deadline is your move-in date.

For example, consider a move-in date of the 12th.

• The rent payment date is the 12th of each month (same as the move-in date).
• There is a maximum grace period of 7 days. In this case, 12 + 7 = the 19th is the last day you can pay without penalty.

In other words, your move-in date + 7 days = maximum overdue date.

• Standard payment date: monthly on your move-in day (in this example, the 12th)
• Maximum grace period: until the 19th (payment date + 7 days)

Note: If payment is not made by the end of the grace period (the 19th), the landlord may take legal action.

A6. In principle, the deposit is refundable if there are no issues. However, in most cases, some deductions are made.

1. Room cleaning and inspection fees

• Upon moving out, air conditioner cleaning/inspection and curtain washing may be required.
• If the tenant does not know a service provider, the landlord may arrange it, and the cost will be deducted from the deposit.

2. Sewerage fees

• In addition to water bills, there is a separate sewerage fee called Indah Water.
• Sewerage fees are the tenant's responsibility. Invoices are issued twice a year (every six months), but tracking can be difficult, so the landlord may pay first. The cost is then deducted from the deposit.
• Approximate amount: RM100-RM200 per year (varies depending on the condominium).

A7. Most rental contracts are either 1-year or 2-year leases.

1-year lease (also called a "1+1 contract")

• "1" means you rent for the first year.
• "+1" indicates that you can decide whether to continue renting for the second year.
• The rent may increase from the second year onward.

2-year lease

• The rent remains the same for the entire 2-year period.