[Pandemic] 9 [Operating Hours of Government Agencies]

Traditional Malay architecture with intricate woodwork and a palm frond, overlaid with text about Malaysia during COVID-19.

[Operating Hours of Each Government Agency]:

**TNB (Malaysia’s electricity utility) service counters temporarily closed:

TNB Malaysia has announced that Kedai Tenaga (TNB branches) will be temporarily closed until March 31. Therefore, they recommend downloading the myTNB app to inquire about electricity bills, make payments, and access other services.**

**JPN to Shorten Operating Hours:

The National Registration Department (NRD) has announced that it will shorten its operating hours until March 31 and will only handle requests for the replacement of Malaysian IC cards. If your IC is lost or damaged, the NRD will assist with the necessary procedures. Additionally, 29 branches of the JPN across Malaysia have temporarily closed, with only the main state branches remaining open. They are open from 9:00 AM to 3:00 PM from Monday to Thursday, and from 9:00 AM to 12:15 PM on Fridays.**

List of JPN office locations across Malaysia states and their operating hours from Monday to Friday.

**JPJ Malaysia Branch Temporary Closure:

The Malaysian Road Transport Department (JPJ) is temporarily closed. For inquiries, please contact the Pusat Pengurusan Operasi Negara (National Operations Management Centre) / Majlis Keselamatan Negara (National Security Council) Hotline at 03-88882010.**

**Air Selangor (Water Services Industry Regulatory Agency) temporarily closed:

It was also announced that service counters in Selangor State, Putrajaya, and Kuala Lumpur were closed.

Therefore, the public was required to pay their water bills through the following methods.**

a) JomPAY

b) Air Selangor app

c) Air Selangor official website

d) Other payment agents (e.g., post offices)

e) You can also pay your taxes using Boost or the Touch ’n Go eWallet.

I will continue to update.

Let’s stay calm and fight COVID-19 together. In response to the impact of the novel coronavirus, Malaysia announced a “Movement Control Order” from March 18 to March 31, effective from 10:00 PM on March 16 (11:00 PM Japan Time). In short, this means prohibiting outsiders (foreign nationals) from entering the country and preventing insiders (Malaysian citizens) from leaving (departing abroad).

Reference: [Notice on the Malaysian Government’s Announcement of Movement Control Order] | Embassy of Japan in Malaysia

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